At Ajay Payal, we strive to ensure customer satisfaction with every purchase.
We accept returns within 7 days of delivery if the product is damaged, defective, or incorrect. Items must be unused and in original packaging.
Due to hygiene and safety reasons, certain jewellery items may not be eligible for return unless damaged or defective upon arrival.
Once your return is received and inspected, we will notify you of the approval. Approved refunds will be processed within 5–7 business days to your original payment method.
We offer exchanges for damaged or defective products. Please contact us within 48 hours of delivery with proof (images/video).
Customers may be responsible for return shipping costs unless the product received is damaged or incorrect.
For return or refund requests, please contact our support team with your order details for quick assistance.
